Shipping policy

Delivery 

Local Cardiff deliveries will normally be between 10-6pm Monday-Friday within 1-2 business days maximum, however we will contact you with a day and time window. If you require your order on a specific day, please get in touch before placing the order to avoid disappointment.

If no one is home when we attempt your delivery, we will try to leave your order in a safe place or with a trusted neighbour. Please leave instructions if you have a preferred safe place or favourite neighbour. Feel free to tell us about any neighbours we SHOULDN'T leave your order with too!

FREE delivery when you spend £35 or more, all other deliveries incur a £2.50 charge.

Delivery is available for the following Cardiff postcodes: CF3, CF5, CF10, CF11, CF14, CF15, CF23, CF24, CF63, CF64. Please contact us via email if you have any questions about any deliveries outside of these postcodes. We will always do our best to reach addresses outside of the delivery zone but it is not always possible.

Click & Collect

Our FREE Click & Collect service is available from 11-5pm Tuesday-Saturday from The Corp Market, 188 Cowbridge Rd E, CF5 1GW. As soon as you have placed your order we will send you a notification that your order is ready to be collected. There is free parking available nearby and we are more than happy to help you carry your order to the car if driving.

Shipping

We currently ship within the UK using APC Overnight. We aim to process, package and deliver your order within 2-4 working days. Please note that Bank Holidays and Sundays are not considered working days. Your package will be delivered on a Wednesday, Thursday or Friday. 

The cost of shipping and packaging any order under £120 is £10, however, spend more than £120 and your shipping will be FREE!

Please contact us before placing your order if you have any questions about shipping or require your order to be delivered by a specific date.